PHILADELPHIA — Sept. 6, 2017 — MarketPlace PHL, the private partner with the City of Philadelphia in the management of the food and retail programs throughout Philadelphia International Airport (PHL), announced Chickie’s & Pete’s, located in Concourse A-West, and Stellar News, located in Concourse F, as the Restaurant and Retailer of the Fourth Quarter.
Cutting EDGE! (Excellence Drives Great Experiences), a program initiated by MarketPlace PHL, is designed to recognize merchants that provide exceptional customer service. The program recognizes merchants based on various key customer-centric metrics. Each merchant is eligible to earn EDGE! points by consistently providing great customer service and participating in marketing programs. At the end of each quarter, MarketPlace PHL awards the Merchant of the Quarter trophies to the restaurant and retail merchants that earned the most points.
Chickie’s & Pete’s, a Philadelphia favorite since 1977, is a hub for sports fans. When the owners’ son began experimenting with seafood recipes, the Philly-famous Crabfries® were born, making Chickie’s & Pete’s the most popular bar in the city. Now travelers passing by the restaurant in Concourse A-West, or by any of the other three Chickie’s & Pete’s locations throughout the airport, can enjoy the famous Crabfries, cutlet sandwiches, crabs and more, making this bar and restaurant an ideal place to enjoy sports games and relax in between flights.
Stellar News is an award-winning news and convenience store brand that provides shoppers with the best reading materials, snacks and beverages, travel comfort accessories and electronics. Travelers can also find items including regional apparel, souvenirs and confectionery. The customer experience is enhanced by the store design which features an open floor plan and uniquely designed checkout counter to minimize transaction lines.
“We are thrilled to celebrate Chickie’s & Pete’s and Stellar News as they have demonstrated exceptional customer service,” said Mel Hannah, vice president and general manager of MarketPlace PHL. “The Cutting EDGE! program motivates and rewards merchants that deliver top-notch customer experiences. We applaud our winners for their commitment to providing the best service to our travelers.”
For more information about the Philadelphia Marketplace, please visit www.philamarketplace.com.
ABOUT MARKETPLACE PHL, LLC
MarketPlace PHL, LLC, is the private partner with the City of Philadelphia in the management of the food and retail programs throughout Philadelphia International Airport. The award-winning program offers more than 170+ shops, restaurants and services. The MarketPlace PHL portfolio features local Philly favorites, as well as regional and national brands. MarketPlace PHL, LLC, is a partnership between MarketPlace Development, a Boston-based airport retail development firm, and LeJeune & Associates, a Philadelphia-based retail development, management and consulting firm. For more information, visit www.philamarketplace.com.