PHILADELPHIA — Aug. 23, 2021 — PHL Food & Shops, the concessions program at Philadelphia International Airport (PHL) is bringing SkySquad, a new concierge service, to PHL. PHL is the sixth airport in the U.S. to offer SkySquad and its array of offerings to travelers.
SkySquad provides travelers with a dedicated on-site assistant at the airport and is focused on providing an extra set of hands when they are needed the most. SkySquad will provide curb-to-gate services for anyone in need of assistance at PHL, including elderly passengers, passengers with children, or passengers with pets. SkySquad has also partnered with AtYourGate, the leading in-airport food and retail delivery service at PHL, which will also provide SkySquad customers with the ability to get what they need delivered to their gate.
"We’re excited to bring SkySquad to Philadelphia," said Mel Hannah, Vice President and General Manager of MarketPlace PHL. "We’re always looking for ways to improve travelers’ experiences, and SkySquad’s offerings will do just that."
SkySquad offers a variety of à la carte services including but not limited to: assistance with getting you from your car to ticketing, security and/or your gate; assistance with childcare and luggage; contactless food delivery; and even keeping an eye on your luggage while you grab a snack or use the restroom. These services start at $49.
"We are thrilled to bring SkySquad to the Philadelphia International Airport, said Julie Melnick, CEO and Founder of SkySquad. "Our mission is to reinvent the airport experience by providing travelers with a helping hand. Now, travelers can experience the joy of travel without worrying about the stress that comes along with it. Our team of airport assistants will meet you at your car door and provide support until the minute you walk onto the jetway!"
While SkySquad’s services do not include wheelchair or other rentals, wheelchair service and other accessibility services are offered through PHL. For additional accessibility information, please visit PHL.org/About/Accessibility.
For more information about SkySquad or to book SkySquad services, please visit PHL.org/At-PHL/Lounges-And-Concierge-Services or SkySquad.com.
ABOUT MARKETPLACE PHL, LLC
MarketPlace PHL, LLC, is the private partner with the City of Philadelphia in the management of the food and retail programs throughout Philadelphia International Airport. The award-winning program offers more than 170 shops, restaurants and services. The MarketPlace PHL portfolio features local Philly favorites, as well as regional and national brands. MarketPlace PHL, LLC, is a partnership between MarketPlace Development, a Boston-based airport retail development firm, and LeJeune & Associates, a Philadelphia-based retail development, management and consulting firm. For more information, visit PHLfoodandshops.com.