Over 23 million business executives, tourists, and government officials travel through Washington Dulles International Airport (Dulles International) each year, providing travelers from throughout the world and residents from Washington D.C., Virginia, West Virginia, southern Pennsylvania, and Maryland with non-stop service to 77 U.S. destinations and 49 international destinations.
Washington Dulles International features over 142,000 square feet of concessions space, providing numerous opportunities for local, regional, and national retailers and restaurateurs. There are more than 89 tenants and seven retail merchandising units and kiosks. Noteworthy businesses include Brooks Brothers, Burberry, Coach, Estee Lauder, L’Occitane, Kiehl’s, MAC, Michael Kors, Montblanc, Swarovski, Tumi, and Vera Bradley, plus &pizza, Bracket Room, Chef Geoff’s, Five Guys Burgers, DC ChopHouse, Bar Symon, Starbucks, and Vino Volo.
Metropolitan Washington Airports Authority (MWAA) designated MarketPlace Development in 2012 as the concessions manager for Washington Dulles International Airport, responsible for marketing, leasing and management services for the food service and retail concessions throughout the airport. MarketPlace is working with MWAA to provide a truly exceptional passenger experience by enhancing the existing concessions program to provide greater passenger amenities and to improve customer service. Our objective is to increase customer satisfaction and spending through merchandising and improved product choice, customer service, and effective operations.